Frequently Asked Questions
This is where you can find our frequently asked questions.
Q - What is the minimum service time for one of your vehicles?
A - We require a 6 hour minimum on all trips except for wedding packages.
Q - What is your required deposit?
A - We require a $200 minimum deposit to reserve any vehicle. All deposits must be done with credit or debit card and can be done over the phone at any time.
Q - Is there smoking allowed in your vehicles?
A - All of our vehicles are strictly non smoking and 100% drug free.
Q - Can we drink in the vehicles?
A - you can drink in any of our vehicles as long as you are of legal drinking age. We are licensed by the state of Michigan as a limousine provider which exempts you from open container laws on public highways.
Q - Where can we go?
A - You are free to go where you want and make as many stops as you want. Everything is included in the price.
Q - When do you start the clock charging us? Do we get charged in between stops?
A - Your time starts when we arrive to your scheduled pickup and it stops at your last dropoff. We do not offer split trips or pickup/dropoff service.
Q - Do you match pricing?
A - Since there are no identical companies in the area that offer the same service as us and provide the same vehicles as us we are unable to match pricing.
Q - How does the chauffeur know where to take me?
A - Upon booking we request that you give us an ininerary of where you would like to go. All of our chauffeurs are equipped with GPS as well as knowledge of the metro Detroit area. If you don't have an itinerary set you are more than welcome to make changes at any time but we can no gurantee that our chauffeurs will know where it is at or have the address if you don't provide it before your trip.
Q - I left my belongings on the vehicle, what do I do?
A - Give us a call at any time so we can look for them. If we happen to find it you can pick it up at any time or we can mail it to you on the following business day.
Q - What comes with the vehicle?
A - We provide ice, cups, and paper towel at no charge. All of our vehicles are equipped with coolers full of ice so when you bring your own drinks you can keep them cold in our coolers stocked with ice.